About the role
The Phone-First Outbound Sales Representative makes cold calls to US-based local service business owners, such as pest control and lawn care companies, to book qualified, attended meetings for the client. The primary goal is consistently generating qualified, attended meetings; closing the customer is not the main responsibility. The role is full-time, works US Eastern Time business hours, and is a full-time contractor structure.
What you will do
- Make cold outbound calls to US-based local service business owners, including pest control, lawn care and similar businesses.
- Get past gatekeepers and reach the business owner.
- Book qualified appointments with business owners.
- Own every step between the first cold call and the prospect attending the meeting, including callbacks, follow-up emails and reminders.
- Handle no-show follow-ups and reschedule missed appointments.
- Keep the CRM up to date.
- Track call volume, decision-makers reached, meetings booked, meetings attended and show rate.
- Work full-time during US Eastern Time business hours, targeting 200 outbound calls per week.
What you bring
- Recent, hands-on experience making outbound cold calls to US-based businesses.
- Experience in a phone-first appointment-setting role, not mainly inbound sales or customer support.
- Strong spoken English and confidence speaking with business owners and handling gatekeepers.
- A proven record of booking meetings, evidenced with numbers: call volume, decision-makers reached, meetings booked, meetings attended and show rate.
- Comfortable working full-time during US Eastern Time business hours and making 200 outbound calls per week.
- No conflicting full-time role.
- Strong follow-up discipline: reminders, no-show follow-ups, rescheduling and CRM management.
- Able to provide two references from previous managers if shortlisted.
- Comfortable with a full-time, phone-first outbound sales role and the full-time contractor structure.
Nice to have
- Experience selling to pest control, lawn care or other local service businesses.